When you’re in the business of serving customers, you encounter a variety of situations.
Our online shop has been open for 20 months now, and we’ve had the pleasure of serving many customers.
We’re fortunate to have such kind-hearted customers, and the heartwarming reviews always boost our motivation. Every evening, my spouse and I go through the reviews and say, ‘How wonderful!’
We truly believe that “Nowhereland” wouldn’t be what it is without all of you. Thank you!
Let me take a moment to reiterate our approach to ‘providing flowers online.’
Above all, we prioritize the quality of our flowers.
Why? Because as a small flower farm like ours, we take pride in our products and believe that offering the best service we can is what elevates the value of our shop.
To be honest, we don’t have an extensive inventory, so we need to make up for that in other ways.
That’s why we’re extra vigilant about quality.
Cameron Highlands is an area in Malaysia known for its vibrant agriculture.
Geographically, it’s apparent that many flowers and vegetables are exported to neighboring Singapore. Are you aware of how stringent the quality requirements are for imported goods in that country?
We export flowers there too, and the flowers we sell online are of equal or higher quality.
This is why we confidently label our product titles as ‘Top-Grade.’
We want everyone who places an order with us to receive flowers that bring smiles to their faces.
If you were to order our flowers and they arrived wilted or damaged due to slow delivery, we can only imagine how disappointing and frustrating that would be.
Consequently, we always reship flowers to customers who reach out to us with concerns.
However, even when there are delays in delivery, resulting in wilted flowers, we want to emphasize that we absolutely maintain high-quality standards. This is where our confidence and pride lie.
To all of you and to whom loving our flowers, thank you for reading.
We look forward to serving you in the future.